Things You're Doing Wrong In Your Mystery Shopping Work: Part III

Failure To Follow The Shop Guidelines

There is a reason why each shop has guidelines and the shop form
asks for the information that it does. This is a form of market
research, and is carefully designed as a joint effort between the
mystery shopping company and the client to uncover information that
will help them reach their business goals. Your failure to follow
guidelines can ruin the research study and cause the mystery
shopping company you are working with not to get paid. If they
don't get paid, you don't get paid, and you won't work for them
again.

And this is not just an important point for newbies and beginners.
Experienced shoppers, especially when they get a regular shop
assignment, can easily fall into the trap of assuming they know the
drill, and miss updates to guidelines or use the wrong shop form.
Always review the paperwork every time even if you feel you can do
the shop with your eyes closed!

You would think that the above three items would be obvious things
to avoid, but I see these errors every day when I review my coaching
clients' reports, and hear about them from schedulers and mystery
shopping companies. Sure mystery shopping is fun, but it's work
that you are getting paid for (if you do your jobs properly). One
of the best ways to become a top earning mystery shopper is to take
your work seriously and always conduct yourself as a professional.
Quality work gets noticed and opens many doors. The more doors you
open, the more money you make--simple, but true!

This was the final installment of “Things You’re Doing Wrong In Your
Mystery Shopping Work”—I hope you enjoyed it and found the tips helpful.
Next post--more "Ask The Coach"!

Have a great day and happy shopping!

“Taking the mystery out of professional mystery shopping”—Melanie Jordan
http://www.mysteryshoppercoach.com/

Copyright 2005 Melanie R. Jordan E-Publishing